Refund policy

Refund policy

Refund Policy Page

If an item is fault, it must be returned within 7 days for exchange.

To receive a refund, items must be returned in their original, unused condition. A replacement component There will be a 20% deduction incurred on the original price of item in the event of a refund, including installation fees, are non-refundable. 

Please note there is NO Refund for change of mind and NO exchange or returns on electrical items. Exchange and Credit notes are subject to management approval. . Parts are only accepted back if they are in the same condition as sold. Customers must ensure that the correct make, model and body type is provided, we are not liable for the provision of incorrect information

Within a reasonable amount of time after receiving damaged or defective components, we will replace or rectify them. 

We only accept returns and issue refunds for defective or otherwise misrepresented items. 

Before returning any components, please contact me first. 

Do not presume that a refund will be issued automatically upon return. Shipping and handling fees will not be refunded. Additionally, you will need your purchase receipt. 

To initiate the return process, please email sales@autocarswrecking.com. If your return is approved, you will receive a return shipping label and detailed instructions. Without a prior return authorization request, we cannot receive any returned items. 

You can contact us at sales@autocarswrecking.com at any time if you have any questions about returns.

 

Damages and issues

In the event that you receive a damaged or inaccurate item, or if something is missing from your shipment, please let us know as soon as possible so that we can investigate. (Also see:

 

Exceptions / non-returnable items

Please contact us if you have any questions or issues regarding your order; returns on perishable goods (such as electric parts) are not accepted.

There are no refunds or exchanges on gift cards or clearance items.

 

Exchanges

Returning what you already have and then buying the new thing you want separately is the easiest approach to make sure you receive what you want.

 

Refunds

Once we receive and inspect the returned item, we will let you know the outcome of your refund. Your original form of payment will be immediately refunded if your request is successful. Keep in mind that it could take some time for the refund to show up on your bankRefund Policy Page

If an item is faulty, it must be returned within 7 days for exchange.

To receive a refund, items must be returned in their original, unused condition. A replacement component There will be a 20% deduction incurred on the original price of the item in the event of a refund, including installation fees, which are non-refundable. 

Please note there is NO Refund for change of mind and NO exchange or returns on electrical items. Exchange and Credit notes are subject to management approval. Parts are only accepted back if they are in the same condition as sold. Customers must ensure that the correct make, model and body type is provided, we are not liable for the provision of incorrect information

Within a reasonable amount of time after receiving damaged or defective components, we will replace or rectify them. 

We only accept returns and issue refunds for defective or otherwise misrepresented items. 

Before returning any components, please contact me first. 

Do not presume that a refund will be issued automatically upon return. Shipping and handling fees will not be refunded. Additionally, you will need your purchase receipt. 

To initiate the return process, please email sales@autocarswrecking.com. If your return is approved, you will receive a return shipping label and detailed instructions. Without a prior return authorization request, we cannot receive any returned items. 

You can contact us at sales@autocarswrecking.com at any time if you have any questions about returns.

 

Damages and issues

In the event that you receive a damaged or inaccurate item, or if something is missing from your shipment, please let us know as soon as possible so that we can investigate. (Also see:

  • Our wreckers may request the return of the defective part for inspection before approving a refund.

 

Conditions & Stipulations of Warranties

Sellers of used car parts usually place restrictions and conditions on warranty honoring. For instance, they may nullify the warranty if the parts are modified, if the installer is not a certified mechanic, if you install the parts outside a specific location, or if the parts become defective due to misuse. 

Make sure that you understand the conditions which the warranty comes with to avoid nullifying it.

 

Exceptions / non-returnable items

 Please contact us if you have any questions or issues regarding your order; returns on perishable goods (such as electric parts) are not accepted.

There are no refunds or exchanges on gift cards or clearance items.

 

Exchanges

Returning what you already have and then buying the new thing you want separately is the easiest approach to make sure you receive what you want.

 

Refunds

Once we receive and inspect the returned item, we will let you know the outcome of your refund. Your original form of payment will be immediately refunded if your request is successful. Keep in mind that it could take some time for the refund to show up on your bank or credit card statement.